Winners of the Usabilla Q&A contest

On the Usabilla blog, I answered reader’s questions about Interviewing Users. The best questions won a free copy of the book. Check out the questions, answers and winners here.

Elise: What are your best tips for handling low-energy / quiet interviewees? I wonder if my extroverted body language is making them shut down more! Also, I have R&D team members who love to be involved in customer-facing activities. What’s worked for you in training teammates in user interviewing?


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