Posts tagged “tim brown”

Whither goes Design?

Walking along the coast in Santa Cruz last weekend, Theresa and I and saw a plethora of unusual human-powered vehicles, including a variety of recumbent bikes, a crew of unicyclists, and several of these “camber-thrust” powered scooters.

Theresa commented on how odd it is that we’ve reached a stage of technical mastery where people are actually inventing things to make tasks harder, rather than easier.

To me, that says a particular design problem has been well-solved. While there’s value in further exploring that area, there’s also space to move on and tackle something else.

I think, writ large, there’s a relationship here to Nathan Shedroff’s thoughts on post-consumerism and what appears to be a wave of design-towards-social-good. Project H’s Emily Pilloton has been doing all kinds of press, including appearing on The Colbert Report. Jon Kolko recently launched the Austin Center for Design, whose mission is “to transform society through design and design education.” And IDEO’s Tim Brown continues to bring the message of design thinking to events like the World Economic Forum’s annual meeting in Davos.

So while there are still many consumer-facing design problems to solve, it seems Design has some headroom to take on non-commercial issues. For those who believe in design as a problem-solving approach, this is good news, and the interaction with players and systems beyond commerce will surely push the further evolution of our field.

Designing for Emergence

A recent BayCHI panel on Designing systems with emergent behavior featured Tim Brown (IDEO), Peter Merholz (Adaptive Path), Larry Cornett (Yahoo), and Joy Mountford (Yahoo), and was moderated by Rashmi Sinha.

My notes are up on Core77

Tim: Contrast that with physical design where you have more chances to test prototypes, with rapidly changing software, it’s too easy to do something new. Seems like a new feature got launched before a design process happened. Maybe they didn’t get to test it a little bit. Not referring to Beta, in videogames they are always testing all the time. It’s part of the design process. He prefers that to the classic Alpha Beta approach

MC SP was in da house


(thanks Katie for the photo)
Friday was the Bay Area’s Best awards, where local winners of the BusinessWeek/IDSA IDEA Awards were feted. I presented the awards. Below are my opening remarks.

In preparing for tonight I’ve been doing some thinking about design in the Bay Area. I’m sure we’ve all had that same experience where we’re on call to our friends and colleagues in other places to try and offer some detailed overview of the local economy for design, consulting, innovation, or whatever. “What’s going on with business out there?” they’ll ask us.

Ummm, well, let’s see.

I mean, how do you answer that?

If you’re like me, you can really only answer it from your own narrow perspective. If you’re having a busy week, you might tell them “The Valley is back!” or if you’re feeling some economic crunch from your employer or your clients, you might just pause and inhale skeptically….”hisssssssssssssssssss. I dunno….”

Of course, we’re all optimists in Sunny (make that Foggy) California, so there’s probably a tendency to lean a bit harder on the “We’re back, baby” side of the equation.

So while I’m sure there’s someone with bar charts, and pie charts, showing the quarterly delta of the Gross Regional Product, design dollars spent per hard good, the macroeconomic tracking index of supply-and-demand curve adjusted for inflation, that’s not me. I can only tell you what I see and hear.

So if you will allow, let’s consider three different aspects of design: people, ideas, and stuff.

Okay, “people”. First of all, look at all of us. A bunch of people who are here tonight for outa-control alcohol fueled mayhem, to raise the roof with each other, for camaraderie, and celebration. To be out with each other and share the connection as part of the scene. We’re here for ourselves, but we’re here for each other. That’s a community. That’s something we know that people move here be part of. If you’ve got friends in other countries or other parts of the US, they may be jealous of that elusive “activity” that goes on here, at events like this and others. If you look at resumes you know that people definitely want to come HERE to work.

One of the largest employers of designers in the world is here…IDEO. With most of their designers here in the Bay Area. Just by mass alone, IDEO puts us all on the map.

We’ve got design students here, with programs at Academy of Art University, California College of the Arts (where I teach), San Francisco State, San Jose State, Stanford and probably someplace else I missed. Those schools are destination schools, and this area is a destination. And certainly the changes going on at CCA and Stanford are well-publicized in the design press, and even in the business press.

So, what about ideas? With Silicon Valley, we’ve got a tremendous history as a place of ideas, ideas that get turned into technologies and of course stuff that people end up using, in other words, design. If you aren’t getting a chunk of the money, you might not think at first that the $1.65 BILLION that Google paid for YouTube doesn’t really affect you, but don’t be mistaken – that’s a dramatic sign about money, content, media, information, entertainment, you name it. Oh, and of course, design.

But the air is thick with ideas here in the Bay Area. Earlier this week I saw a panel discussion with Larry Cornett and Joy Mountford from Yahoo, Peter Merholz from Adaptive Path, and Tim Brown from IDEO. They were considering the design challenges in creating a new class of product: systems with emergent behavior. In other words, where the way the product or system will be used isn’t known before it is created, and the design must allow for that flexibility to emerge over time. Maybe you’d like to dismiss all this as website stuff, but Tim Brown was very clear that he didn’t distinguish; it was all design to him.

And people from outside this area are hungry to bring their ideas here to teach us, and to get our reactions. Just in the last few weeks, we’ve had MOMA design curator Paola Anontelli at Stanford talking about designing the user experience of design exhibits, author and visionary Bruce Sterling at CCA talking about modernism, futurism, and design, Molly Steenson at Giant Ant talking about an ethnographic study she did with Microsoft in Bangalore, India, looking at how people use mobile phones. Turns out that whereas we see the phones as personal devices, for many in India they are shared devices. The design implications for software and hardware in the global marketplace are significant.

And last but absolutely not least comes the stuff. Consider that the talk about emergent systems I mentioned before was held in an overflowing auditorium at PARC, the famous R&D lab in Palo Alto that brought us word processing, the desktop interface, Ethernet, the laser printer, and helped to productize the mouse. We are residents in the ancestral home of revolutionary products, services, technologies – in other words, stuff – the personal computer, the internet, the iPod, the search engine. Revolutionary in that they change how people live, how they work, they create entire economies and destroy others.

And the stuff is why we’re here tonight, after all. Each of the firms we are honoring tonight have a “thing” that we’ll show, a thing that can be seen and touched. But each of those tangible things should mean so much more than the thing itself. The people in our winning firms have taken big ideas, new ideas, and put them into stuff. People, ideas, and stuff, and that’s how we got here, with our Bay Area’s Best.

The event was a lot of fun, although they ran out of beer (I was saving myself until after the awards, and made a dash for the bar only to find they were pushing this malt-beverage-with-caffeine that would have turned me into Portigolio with my shirt over my head) and I had to make do with a churro instead. It was really a party, more than a ceremony, and so lots of people continued to chat, loudly, while we began to speak through the PA. It’s very hard to speak when there’s so much background chatter, and I heard from others afterwards that it was a struggle for some to hear the presentations. I don’t begrudge anyone the desire to continue talking (that’s what’s great about parties) but it would be great if it could be managed so that the speaking-and-listening stuff could also go on as well.


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