Posts tagged “submission”

Poor IRS web design, no surprise?

The IRS has an online version of form SS-4, Application for an Employer Identification Number. One fills out the info and submits it. First time, I got back poorly written and insulting error warnings. Turns out if you indicate something in box 8, you must not put anything in box 33, etc. etc. How should I know? And no commas in your street address, ever!

But okay, you fix those things and resubmit, and voila! You see a page with your provisional temporary EIN. With an official document to follow in the mail in 15 days. A button at the bottom invites you to review and print – nice! But clicking the button opens a printable version of the form you just filled out! Not the real useful stuff – the result of the form, the precious EIN!

Oops, just go back in the browser and double-oops, the results page is gone and you’ve caused an error by going back there. You can’t reload without causing an error and you can’t even successfully go forward again. The result of the form submission is gone to browser-cache hell. Every attempt to return to that page produces an warning that frightens and disheartens. Starting the process anew could lead to weird legal complications, perhaps, since there are questions about having ever applied for an EIN before, and a big under-penalty-of-perjury button.

Got our EIN, but don’t know what our EIN is, and now I must wait, and wait, for the document in the mail.

Lame, IRS, just lame!

InnovateWithKraft, as they are now taking ideas from anyone who’s got one to send in

Kraft is accepting ideas under this policy for new products, packaging, and business processes/systems only. We are most interested in ideas that are more than a concept, in particular new products & packages that are ready to be brought to market (or can be brought to market quickly).
Although we very much appreciate: recipes, entertainment ideas, ideas for line extensions for existing Kraft products or packages, ideas for advertising/promotions and the like, such ideas fall outside the scope of this policy–and thus will not be reviewed by our Innovations Team or considered for compensation.

There is more information about how it works (IP and compensation) in their PDF submission packet. You’ll notice the contact info for the SVP of Open Innovation. I’d link to Friday’s WSJ article that brought this initiative to my attention, but of course the WSJ online content is mostly pay-only, so I can’t link to it. Instead, you may want to read this anlysis of Kraft’s efforts by Frank Piller, presumably a specialist in Open Innovation (admittedly a new term to me – can’t we just call it Innovation 2.0?).


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