Posts tagged “portigal”

Interviewing Users: Link Roundup (Second Anniversary Edition)

interviewing-users

Wow. It’s been two years since my first book Interviewing Users was released. Here’s a roundup of links to various bits connected with the book. If you haven’t already, you should buy a copy here! It would be fantastic if you wrote a quick review on Amazon here.

The Book

Reviews

Interviews

Presentations

Other

This Week @ Portigal

And a welcome back to the work week to all.

  • I’m onsite with a client all day today, running a workshop with ten leaders from around the world to dig into how they can better leverage their UX capability in product development. I’ve been interviewing these folks over the past few weeks and I’ll be starting this workshop with what I’ve heard from them, but then structuring the day so they are prioritizing the issues and creating possible solutions together. I’m expecting an intense and rewarding day.
  • Soft Skills is coming up in San Antonio in mid-May, as part of Enterprise UX. I’m pretty excited about this expanded version of the workshop. Read more here and sign up, using PORTIGAL15 for a discount.
  • Next week I’m in Houston to lead a two-day training workshop on user research. I can confirm that I’ve found donut, taco and BBQ options near where I’m staying, too!
  • I am in pre-pre-production on another series of Dollars to Donuts. Right now I’m working on lining up a couple of additional sponsors.
  • This Wednesday I will be answering questions about insights and innovation in Ask the UXpert.
  • Ten years gone: From April 2005 – Bumblebee Entree-Style Tuna, SF cabs get touch-screens for some reason, Design without Reach.
  • What we’re consuming: Top Five, Le Samouraï, Buttermilk Southern Kitchen, House of Lies

This Week @ Portigal

It sure is starting to feel like spring!

  • I’m back from an exhausting and exhilarating week of interviews in Boston. 21 people in 4 days is a more intense schedule than I’d normally plan for but it’s just how things worked out. Back a few days and already the transcripts are pouring in!
  • This week I’m wrapping up conversations with stakeholders and digging into the final details for next week’s workshop (with another organization).
  • The soft skills workshop sold out at Interaction 15 and I’m getting inquiries about running the workshop again in a few different locations. Meanwhile, it’s coming up soon as part of Enterprise UX. Use discount PORTIGAL15 to save when you register for my workshop about Soft Skills coming up in San Antonio in mid-May.
  • I’m finalizing logistics and starting to dig into the detailed content for a two-day training workshop I’m leading for a big corporation in Houston in early May.
  • I’m also planning a program to a really exciting research and strategy project and trying to outline a new article!
  • I will be answering questions about insights and innovation in Ask the UXpert on April 29.
  • Ten years gone: From April 2005 – Budweiser patriotism, Snapple-a-day, portion control packaging.
  • What we’re consuming: We Put a Chip In It!, The Dutch Goose, Silicon Valley, Veep.

This Week @ Portigal

Well, happy Monday to all!

This Week @ Portigal

Howdy Monday!

This Week @ Portigal

Happy Spring!

  • It’s one of those weeks where we wrap up a project. I’m not taking the lead on this, but am dipping into the process constantly to see where the presentation is at, giving feedback and other edits, and checking in with the client to see if we’re tracking on their goals. Phew!
  • It’s a short week I take an extra long weekend in wine country this weekend.
  • One project kicked off last week and we’re now setting up interviews on their campus in April and figuring out what we need to be talking about. At the same time, the team is looking for industry experts and doing some secondary research in the space. It’s shaping up to be a great collaboration.
  • Only a few tickets remain for for Moments of Influence, an interactive talk I’m doing with Dan Szuc and Jo Wong of Apogee.
  • I’ve already had a good conversation today about my workshop Soft Skills Are Hard, part of the Enterprise UX conference this May in San Antonio. Please join me and also spread the word!
  • Check out these video highlights from my World IA Day workshop The Designer is Present.
  • I’ve just posted the latest 10 doodles.
  • On Thursday I’ll be listening to Josh Seiden’s webinar Beyond Brainstorming: Create Breakthrough Ideas for Innovation.
  • Ten years gone: From March 2005 – vivid colors for your pet.
  • What we’re consuming: Birdman, Cookie Monster, Life Coach, Enter Sandman, Cowboy Fishing Co..

This Week @ Portigal

  • My agency client is working diligently to get a draft presentation together. I’m helping to shape the insights and implications and to ensure they are well-articulated. We’re in the home stretch.
  • I’m kicking off two projects this week. In one I’ll be guiding a client team as they plan for, conduct, and analyze ethnographic research. In another, I’ll be partnering with a couple of other small consultancies in a project that follows on some work I did with this same client last year. It looks like travel to Boston and Las Vegas will be coming up in the next little while!
  • I’ll also be in Houston in May to lead a two-day user research workshop onsite for a client.
  • Also in Texas in May, I’ll be part of the Enterprise UX conference in San Antonio. I’ll be leading an extended version of my workshop Soft Skills Are Hard. You should join us!
  • Coming up in a few weeks in San Francisco, I’ll be presenting Moments of Influence, in collaboration with Dan Szuc and Jo Wong of Apogee. We’re starting to plot our topics and some exercises as well.
  • Ten years gone: From March 2005 – creaky neighbor car, no sugar – no difference, apple tasting notes.
  • What we’re consuming: Hapa ramen, Chuck Klosterman, Steve’s ice cream.

This Week @ Portigal

  • I’m sitting in on a handful of remote interviews today and tomorrow, following up on some diary studies and getting in our last questions as the data collection phase of this project wraps up. I’m advising the team as they work through an outline of what we’ll be delivering; looking for that shift from an amalgamation of findings to a narrative that points the way forward for our client.
  • Coming up in a few weeks in San Francisco, I’ll be presenting Moments of Influence, in collaboration with Dan Szuc and Jo Wong of Apogee
  • As part of the Enterprise UX conference in San Antonio in May, I’ll be leading an extended version of my workshop Soft Skills Are Hard. Hope to see you there!
  • Out on the town: On Thursday evening I’ll be at an sneak-preview event for IDEO U.
  • Ten years gone: From March 2005 – Lord of the Rings, the musical, A Few Tips to Cope With Life’s Annoyances scented bowling balls, Grapple – grape-infused apples.
  • What we’re consuming: Ai Wewei @Large, Suppenküche, Unbreakable Kimmie Schmidt, New Yorker Cartoon Caption Contest.
  • This Week @ Portigal

    Happy March, everyone!

    This Week @ Portigal

    This Week @ Portigal

    • It’s a holiday in the U.S., but I’m using this as a work day to try and get caught up. Last week, with the Interaction conference (and my Soft Skills workshop) and my talk at the Design Writing summit, put me behind.
    • I’m headed to DC this Thursday. On Friday I’ll be speaking about The Power of Bad Ideas at 18F, and on Saturday I’ll be leading The Designer is Present at World IA Day DC which will also be streamed.
    • The agency I’m collaborating with is leading a bunch of remote interviews this week; we started last week (in a moment reminiscent of Fast Times at Ridgemont High, the participant took delivery of a pizza during the interview). I’ll be sitting in on a few more this week.
    • Last week on Dollars to Donuts my guest was Kerry McAleer-Forte of Sears. This week we’ll have our final episode of the first series, so stay tuned! If you’ve been enjoying the podcast, you should review it on iTunes.
    • Out on the town: We’ll be at the first Design Museum San Francisco event on Tuesday night.
    • Ten years gone: From February 2005 – My days as a Ticketmaster niterun operator, Forbes on customer input into product development.
    • What we’re consuming: Dungeness crab deviled eggs, St. Paul and the Broken Bones, The Jinx: The Life and Deaths Of Robert Durst.

    This Week @ Portigal

    This Week @ Portigal

    This Week @ Portigal

    This Week @ Portigal

    • It’s a holiday today (MLK day) for some folks in the US. But we’re working today.
    • Last week on Dollars to Donuts, my new podcast with people who lead user research in their organization, I had a great conversation with Alex Wright of Etsy. Another episode drops on Wednesday; you can find them all on iTunes.
    • Video from my talk on Interviewing Users from the HOW Interactive Design conference is now on YouTube and Vimeo.
    • My agency collaboration is going well; their client is doing some interesting work and the research is going to help unpack expectations around a few similar-seeming value propositions. This week they’re planning to start screening for participants across the country who will fill out diaries over several weeks.
    • I’ve got the green light (at least the green light that means let’s begin the paperwork) from a client team to advise them through some in-home fieldwork. I’ll be doing some interviews with experts at the same time, and we’ll all come together and synthesize the results into…something! It’s a really nice group and we’ve been looking for a chance to work together for a few months now.
    • Soft Skills Are Hard, my workshop for Interaction 15 has filled up! Looking forward to the whole conference and to the workshop. I’ll be doing a shorter version for a bigger crowd at World IA Day in DC on February 21.
    • Tomorrow is my rescheduled workshop on improv, collaboration and creativity at GreatSchools in Oakland.
    • Next week I’m doing a lunch-hour session with the UX students at General Assembly. We’re going to talk about the Power of Bad Ideas.
    • Also next week, I’ll be New York to attend the Pro/Design conference.
    • Ten years gone: From January 2005 – Dubious pancake mix FAQ, Titan Probe Drops Into ‘Creme Brulee’-Like Surface.
    • What we’re consuming: Keep on Keepin’ On, Brenda’s Meat & Three, 100 Doodles in 100 Days, Boyhood.

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