I was interviewed by Sue Bethanis for Mariposa Leadership’s Wise Talk show. In an episode titled The Art of Interviewing Users we talked about how to see and notice in a different way, being aware of our own filters and biases, and constantly rediscovering what the problem you are trying to solve really is. You can listen to the interview below, or at Wise Talk.

To download the audio Right-Click and Save As… (Windows) or Ctrl-Click (Mac).