Posts tagged “kludge”

ChittahChattah Quickies

  • Satisficing [Wikipedia] – Satisficing (a portmanteau of satisfy and suffice) is a decision-making strategy that attempts to meet criteria for adequacy, rather than to identify an optimal solution. The word satisfice was coined by Herbert Simon.[1] He pointed out that human beings lack the cognitive resources to maximize: we usually do not know the relevant probabilities of outcomes, we can rarely evaluate all outcomes with sufficient precision, and our memories are weak and unreliable.
  • There, I Fixed It – Epic Kludge Photos – We often talk about the "satisficing" you see in contextual research – people coming up with their own "good enough" solutions that can drive designers and engineers crazy. We remind our clients that these aren't always things to be redesigned (and in fact there are often better solutions that we see in the field already available) – because it's about motivation, activation energy, and tolerance for less-than-perfect solutions. While this site is a bit snarky in tone, it's a good reminder of the prevalence of messy semi-solutions in the real world.


Saw this in a building today. To gain entry, you had to walk up to a machine – a video camera on a podium with a small screen – and state your name and who you were there to see. It wasn’t quite like some Star-Wars-esque door or anything; the machine stood in the middle of a open area, with straps-on-posts to guide you to the right place. Further, there was a security attendant/hostess who stood sat many feet behind the podium at her own desk and sort of offered guidance/instructions on how to proceed. I didn’t feel comfortable taking pictures of it, unfortunately. The machine was covered with signage made out of the same red plastic with white letters – there were several signs visible to address various interactions and warnings. Very kludgey, and since no one checked ID or called up to the floor you were planning to visit, it didn’t feel very secure, even if they had me on tape.

BTW – I guess there’s something new called Blogger Images whereby you can upload images to a Blogger blog. I only found out about it because there was some problem with it and the Blogger Status feed I subscribe to had info. I actually couldn’t’ find any sort of announcement about it. Thanks for nothing, Blogger.


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