Posts tagged “ice cream”

Flavor Combination

lock

The Ben & Jerry’s Ice Cream Pint Lock is a simple enough product – a locking mechanism for a standard pint of ice cream. But along with its functionality comes a measure of social performance that’s worth a brief closer look.

The idea is humorous (one side of the lock has the slogan “I’m terribly sorry, but there’s no ‘u’ in ‘my pint'”) – but in that humor is a gentle reminder to everyone that Ben & Jerry’s is precious stuff, worth protecting.

As far as security goes (the ice cream is in cardboard, after all), I’m reminded of what a research participant told me once. When walking around the perimeter of his fast-food franchise, he said “A lock only stops an honest person.” His point was that any security can be broken with some amount of force, and the role of the lock is to make it clear that you aren’t welcome. Social norms keep most of us from bypassing that lock. So while we might pop open the ice cream and take a spoonful or two of our coworker or roommate or partner’s Chunky Monkey, we’re probably not going to cut through the package and make it obvious. So while this lock won’t stop a ravenous freezer rodent, it will protect your ice cream from most of your regular dessert-craving cohabitants.

It’s great design in that it considers the functionality in its cultural context. If they built this by spec-sheet (as one might with a bike lock, say) they would miss the point entirely.

Thanks, Mom!

Out and About: Steve at SXSW

I recently spent a while in Austin attending SXSW. Part work, part vacation, it was all fun and all inspiration (see, I’m now posting in rhyme???!!!). Here’s some of my observations and experiences.



Austin’s independence and weirdness are fairly unique and always enjoyable.


While there was a national uproar over an ad agency hiring homeless folks to circulate as wireless hotspots, FedEx hired non-homeless folks (we talked to them and yes, despite the cool outfit, they are not regular FedEx employees) to circulate as human phone chargers. No one raised a peep over this. It’s okay to to turn people into device support as long as they have sufficient income such that we don’t feel awkward?


A typical bewildering promotional scene. I’m unsure specifically what was happening here. Pose with this Grinch (I guess?) and tweet the photo with a hashtag for chance to win something? Anne posed for the picture but we never bothered to determine exactly what it was about. This sort of exchange and promotion was very common.


This was the moment I realized how much my localized norms had shifted. Over the course of a few days, we ate and drank and snacked for free. Wwe got delicious ice cream sandwiches for free; all we had to do was tweet something. We got a free lunch from FedEx, although they asked that we check in Foursquare. Moments before taking this picture we followed the trail of Ben-and-Jerry’s-eating-folks to find out where the cart was, asking of course for some tweet action in exchange. By the time I came upon this popsicle stand. I looked up and down to figure out what I had to do, or if they were just going to give me a frozen treat without any action. We were a little chatty, reading their sign out loud, but no one was initiating a transaction, finally the woman asks us “Do you work for Twitter?” (I guess since we had mentioned tweeting). Finally, the penny drops. “Oh,” she explains, “right now these are $2.50.” It was just a regular frozen-good-for-money cart! No special SXSW promotion or anything! And she’s located herself right across from the Convention Center – ground zero for crazy promotions (the spot where Kobayashi ate 13 grilled cheeses in one minute was just feet away)! Well! I walked away grumbling at the nerve of this person to try and ask for money for their food product!



Making new friends.


What does this mean? Kony went from viral slacktivism to stencil-art in a matter of days. Is this anti-Kony? It seems to be iconifying him with Che-like kitsch. That was fast!



Attention-grabbing scumbaags put realistic paper “clamps” on parked cars. Haw haw! Fooled ya! You didn’t really get clamped, just wanted to tell you about our great service! Ummmm, no, no, no. That moment – be it one second or 90 seconds – of angst and despair upon seeing your car clamped is not okay. You should not do business by upsetting people and then telling them that it was just a joke. I realize that’s the premise for prank television, but this is simply not acceptable for marketers to be doing. You can make me feel good, but you must not make me feel bad.


I’m intrigued by the proliferation of these backdrops in publicly accessible places, so that we too can play at doing a red carpet appearance. The opening party had an actively-posed-with backdrop that was not intended to see any of its traditional star usage. These backdrops were also throughout the Convention Center. Certainly the appeal is understandable (we made good use of a similar opportunity last year in Florence); perhaps this starts to replace the stick-your-head-through-a-painting-of-a-character; now it’s red carpet for the rest of us.


These folks in the yellow skinsuits were promoting SceneTap but found themselves seduced by a street hustler more skilled than themselves, doing some kind of of three-card-Monty meets card trick. And those onlookers wearing “MYSPACE IS DEAD” shirts are actually promoting Myspace,


Fun with The Daisies, or the unexpected pleasure of following a titanic sound down a back street only to find ourselves feet away from a young, skinny, long-haired rock-n-roll band kicking out the jams.

Other highlights

See also:

This Week @ Portigal

This week is all about data, and making sense of it

  • We’re poring over transcripts from New York and LA. We’ve killed a lot of trees with our printouts; everyone is heads down reading through interviews and making notes. Our clients are coming over for a no-doubt lively session of storytelling, analysis, debate, sticky-note madness, and pattern matching.
  • We’ve put a stake in the ground over last week’s multi-method mayhem; sharing a topline summary with those clients (now safely back at home overseas) and staging the next round of transcripts and analysis.
  • I’m off to Austin later this week for SXSW Interactive and then hanging around for some vacation time at the film festival, with some live music, tacos, and BBQ thrown in for good measure.
  • What we’re consuming: Laser Quest, The Ice Cream Bar.

How many attributes can we cram into one product?

sc_homecarton_d.jpg
Dreyer’s is going to jam as many attributes into one packaging label as possible. If your mouth gets tired while saying it, you may have a design and branding problem.

Dreyer’s
Slow Churned
(Rich & Creamy)
Light
Vanilla

And the one at the link above (the image was too small to post here) also includes
New!
Vanilla Bean (with Real Bean Specks)

Meh. I’m exhausted. Too many subcategories of features and benefits and attributes and brand. Why is this so hard?

I didn’t know about this, but according this story, this slow-churning technology (with no props to John Hiatt, I guess) makes lower fat ice cream taste like it’s full-fat. Hmm.

Series

About Steve