Posts tagged “facebook”

Station to Station

Today about 15 minutes apart I posted, “Digging in to a day of reading transcripts for one project and laying out findings for another” on Facebook and, “Wondering how many things I can do simultaneously before my head explodes” on my Twitter account.

Seems like a contradiction: one describes a deep dive and the other a multitasking frenzy. Yet both are true–each post represents a different way of looking at time and the meaning of “now.”

With all of the channels we have for letting each other know what we’re up to, there is a huge range of options for what to say where and to whom. And each channel and tool suggests different approaches.

There’s no doubt that these modes of communication are and will affect our ways of writing, starting and maintaining relationships…even our way of conceptualizing time.

ChittahChattah Quickies

  • Digital Samaritans use the Internet to return cameras, wallets, etc. – For some, it can feel awkward to use the Web to track down a complete stranger. Peter Hill, a former network engineer at the University of Washington, found a wallet in the parking garage of a Seattle-area Whole Foods store and used his iPhone to enter Facebook, find the owner’s name and then find one of her friends on the site who had attended his university. Then he used the school’s online directory to call the friend, and asked her to alert the wallet’s owner.
  • Found Cameras and Orphan Pictures – Find A Lost Camera? Email at least four photos from your found camera. Include any other details, time, location, school, etc.

ChittahChattah Quickies

  • Listening to customer feedback? Twenty-Five Years of Post-it Notes (Thx, @susandra) – In '77, 3M decided to test-market. It failed to ignite interest. “When we did the follow-up research, there just weren’t a lot of people saying this was a product they wanted.”
    "We knew the test markets failed, but we just kept saying, ‘Maybe it was us. Maybe we did something wrong. Because it couldn’t be the product—the product was great.”
    To see for themselves how people responded to Post-it Notes, 2 execs cold-called offices, giving away samples and showing people how to use 'em. The responses were more enthusiastic. “Those things really were like cocaine. You got them into somebody’s hands, and they couldn’t help but play around with them.”
    1 more test was in order. They got newspapers to run stories about it. They festooned stationery stores with banner displays and point-of-purchase materials. 1000s of samples were sent to office managers, purchasing agents, lawyers, etc. People demonstrated it to potential customers. It was a huge success, and 3M decided to launch Post-Its.
  • Listening to customer feedback? Peter Arnell Explains Failed Tropicana Package Design – Big outcry over the Tropicana packaging design (which this suggests was NOT tested but that's hard to believe) led to a return to the previous packaging.
  • Listening to customer feedback? Malcolm Gladwell on the Aeron chair – The Aeron chair was originally despised and deemed ugly. It didn’t catch on for 2 years, and then it quickly became the most popular chair. Everyone came to love it. Gladwell concludes that people find responses about some topics extremely difficult to articulate. While they may think they dislike something (like the Aeron chair), in their hearts they may actually like it. There is a disconnect that causes people to express dislike in their heads while they actually like it in their hearts (and vice versa).
  • Listening to customer feedback? Hate Facebook's new look? You'll like it soon enough. – Slate advances the point that people react to change negatively but eventually get used to the change and make it work.
  • Listening to customer feedback? Problems With NBC’s ‘Parks & Recreation’ – When do you listen to negative feedback and when do you follow your vision? I think there's an important middle-ground that is often ignored: understanding what lies beneath that feedback and choosing carefully if and how to respond to it, or how to create supporting activities that help get over the barriers that the rejection points to

ChittahChattah Quickies

I Now Confirm Thee . . .

A little while ago, I got an interesting email message from Facebook:

To: Dan Soltzberg
Subject: Theresa Soltzberg said that you two are married…

Theresa said on Facebook that you two are married. We need you to confirm that you are, in fact, married to Theresa.

To confirm this relationship request, follow the link below:

    http://www.facebook.com/n/?home.php

Thanks,
The Facebook Team

Theresa is, in fact, my wife. After briefly considering several possibilities for practical joking, I followed the link, and was presented with this grand choice:

relationship-request.jpg

With the price of gas skyrocketing, will we see this replacing the Vegas wedding as the quick solution to getting married?

Anyway, I confirmed, and just wanted to share my nuptial joy with all of you . . .

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