Posts tagged “bug”

Pumping For Thrills

The other day, my car on fumes, I stopped at a 76 station. While I was filling up, I noticed some amusing signs. One was a taxonomy of bugs, as seen post-windshield. The other suggested some stretches to do while you waited. Master shot and details, below.

I guess they’ve had this campaign for a while now, but as an infrequent 76 customer, this was my first time seeing it. The tone confuses me: I can’t tell if they are wry or serious. I guess, yeah, it would be good to stretch during a long drive. But why are the names of the exercise all smart-ass driving jokes? And it would be good to learn about the bugs around us, but smushed ones? It seems like something BoingBoing would link to, but not something a mainstream American corporation would post next to the pumps. I’m all for brands unstodgying themselves, but they aren’t taking a holistic approach to the experience (go figure). Other than seeing those signs, everything about my gas station experience was like every other time I’ve filled up at every other station. Except the buyers remorse when I found gas cheaper elsewhere an hour later. If you want to reframe your commodity as a destination, you have to think a little bigger than just swapping out the credit card ads for bug posters.

Yahoo! Weather Weirdness

Yahoo has a strange bug or design flaw in their logic for adding to your My Yahoo page. It’s been like this forever and I’m amazed that they haven’t bothered to fix it.

From the My Yahoo page, the weather module lets you see your current selected cities, and also search for others. Here I’m searching for Holland, MI (where we’ll be spending the third week in December).

Here’s the results for Holland. And in the top right is a button to add this city to my My Yahoo weather.

But clicking that doesn’t add Holland. It takes me to a page where I can remove existing cities, or begin a completely new process to add any city I want.

So here I have to type in Holland, again (!), and ask for search results.

Here’s the result. Once again I have the option to add it to my My Yahoo weather.

Only this time it actually works.

Is BusinessWeek Online broken?

I’m trying to comment on a couple of blog entries on BusinessWeek online. Hitting “post” just times out. So I searched the site for a means to contact them. First I found the Masthead for the online edition. But nothing there. Turns out I want “customer service” (even though I’m not a customer, I’m a user, yes?).

BusinessWeek Online: Customer Service says

Thank you for taking the time to contact us. Please provide as much information as possible to help us resolve the problem. We will respond if you include a valid BusinessWeek user name and email address below.
Email Address
Address 2
Zip/Postal Code

Of course, I have no idea what a BusinessWeek user name is. Nor do I see a place to enter that information! I put in my name and email and describe the problem. Nope. I need to provide an address. A City. A state or province, and a zip or postal code. To submit a problem report with their website. What?

Okay, I give them 1 nowhere st. Nowheresville, etc. etc. And submit it.

And it reloads the exact same page, with the fields still populated with what I typed.

There’s no acknowledgement that they’ve received my feedback, nor any indication that I need to do something else to get the info to them. I have no idea what has happened. Have they now received several copies of the same bug report (including the one I tried in IE in case this was a Firefox problem?) or have they received none?

Meanwhile, I have two composed but not-accepted blog comments.

Obviously something is broken, but how much is broken and how much is bad design? I expected better!

Google Search: firefox blogger button back

Why, sometimes, does the BlogThis toolbar button in Firefox instead function as a “back” button? Note that this will make no sense unless you’ve had this exact problem happen to you.


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