How not to solicit customer feedback


Seen at a busy lunchtime eatery in San Mateo. The comment card box is placed right above the full garbage bin. No comment cards or pencils on hand, so perhaps this is just a vestige that they haven’t bothered to remove. But abandonware always makes you look like you just don’t care and in this case the visual association between “we value your opinion” and “food waste” is not appealing. Greatly appreciated? I doubt it.


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