I’ll be speaking at BayCHI on Tuesday, February 10. Free and open to the public.

Kawaii: Adventures in a Parallel Universe
When conducting user research, we always strive to get outside our own default expectations and perceptions, to better see the details of what we’re looking at. Some interesting things can happen when you get completely outside your own experiences, perhaps in another country where the language (and food, and everything else!) is beyond your own experiences. In this presentation Steve will use examples from fieldwork in Japan to illustrate some of the advantages of being a bewildered and naive outsider, and will suggest some tactics for best managing a foray into a strange land.