Patton Oswalt’s Letters to Both Sides: His keynote address at Montreal’s Just For Laughs 2012 [The Comic’s Comic] – We’re regularly exposed to wicked-problem discussions about complete upheaval in many industries: manufacturing, newspapers, music, books. Patton Oswalt addresses the upheaval in comedy, how he struggles with it, and how he thinks performers and producers can address it. Inspiring stuff.
You guys need to stop thinking like gatekeepers. You need to do it for the sake of your own survival…Our careers don’t hinge on somebody in a plush office deciding to aim a little luck in our direction. There are no gates. They’re gone…Comedians are getting more and more comfortable with the idea that if we’re not successful, it’s not because we haven’t gotten our foot in the door, or nobody’s given us a hand up. We can do that ourselves now. Every single day we can do more and more without you and depend on you less and less…I want you, all of the gatekeepers, to become fans. I want you to become true enthusiasts like me. I want you to become thrill-seekers. I want you to be as excited as I was when I first saw Maria Bamford’s stand-up, or attended The Paul F. Tompkins show, or listened to Sklarbro Country.
For More Pianos, Last Note Is Thud in the Dump [NYT] – Another example of the old slowly, gradually, and then finally being replaced by the new.
The value of used pianos, especially uprights, has plummeted in recent years. So instead of selling them to a neighbor, donating them to a church or just passing them along to a relative, owners are far more likely to discard them, technicians, movers and dealers say. Piano movers are making regular runs to the dump, becoming adept at dismantling instruments, selling parts to artists, even burning them for firewood…It is strange to think of them as disposable as tissues. Yet economic and cultural forces have made many used pianos, with the exception of Steinways and a few other high-end brands, prone to being jettisoned. With thousands of moving parts, pianos are expensive to repair, requiring long hours of labor by skilled technicians whose numbers are diminishing. Excellent digital pianos and portable keyboards can cost as little as several hundred dollars. Low-end imported pianos have improved remarkably in quality and can be had for under $3,000. “Instead of spending hundreds or thousands to repair an old piano, you can buy a new one made in China that’s just as good, or you can buy a digital one that doesn’t need tuning and has all kinds of bells and whistles,” said Larry Fine, the editor and publisher of Acoustic & Digital Piano Buyer, the industry bible.
Facebook, Twitter and Foursquare as Corporate Focus Groups [NYT] – A misleading headline; social media allows high quantities of shallow consumer input. In focus groups, the numbers are much smaller but there is the chance for a discussion.
Frito-Lay is developing a new potato chip flavor, which, in the old days, would have involved a series of focus groups, research and trend analysis. Now, it uses Facebook. Visitors to the new Lay’s Facebook app are asked to suggest new flavors and click an “I’d Eat That” button to register their preferences. So far, the results show that a beer-battered onion-ring flavor is popular in California and Ohio, while a churros flavor is a hit in New York. “It’s a new way of getting consumer research,” said Ann Mukherjee, chief marketing officer of Frito-Lay North America. “We’re going to get a ton of new ideas.” When Wal-Mart wanted to know whether to stock lollipop-shaped cake makers in its stores, it studied Twitter chatter. Estée Lauder’s MAC Cosmetics brand asked social media users to vote on which discontinued shades to bring back. The stuffed-animal brand Squishable solicited Facebook feedback before settling on the final version of a new toy. And Samuel Adams asked users to vote on yeast, hops, color and other qualities to create a crowdsourced beer, an American red ale called B’Austin Ale that got rave reviews. “It tells us exactly what customers are interested in,” said Elizabeth Francis, chief marketing officer of the Gilt Groupe. Gilt asks customers to vote on which products to include in a sale, and sets up Facebook chats between engineers and customers to help refine products. “It’s amazing that we can get that kind of real feedback, as opposed to speculating,” Ms. Francis said.
Mumbai’s public spaces belong to all of its 13 million inhabitants, but at any time of day or night the ratio of men to women is glaringly disproportionate. Men have no qualms about hanging around on street corners or at tea stalls, but women make a point of looking busy, striding with purpose, or talking on their cell phones. Thousands of women travel by trains or buses, but it’s not easy for them to find a toilet, a park bench, or any public place in which to linger. “If Mumbai is the best city for women in India,” says the sociologist Shilpa Phadke, “then the bar is set very low indeed.” Why Loiter? Women & Risk on Mumbai Streets, coauthored by Phadke, the architect Shilpa Ranade, and the journalist Sameera Khan, takes a close look at the public spaces of a city where women are said to live more independently than anywhere else in India. But over three years of “extensive, not intensive” research through ethnographies, mapping, interviews, and workshops, the authors found that the city doesn’t quite live up to its egalitarian reputation. And while the book is specific to Mumbai, the ideas in it apply to any metropolis – are public spaces anywhere truly gender neutral?
Can Geoengineering Solve Global Warming? [The New Yorker] – A discussion of innovation in the context of a wicked problem provides some delicious quotes.
“What is fascinating for me is the way the innovation process has changed,” Eisenberger said. “In the past, somebody would make a discovery in a laboratory and say, ‘What can I do with this?’ And now we ask, ‘What do we want to design?,’ because we believe there is powerful enough knowledge to do it. That is what my partner and I did”…”There is a strong history of the system refusing to accept something new,” Eisenberger said. “People say I am nuts. But it would be surprising if people didn’t call me crazy. Look at the history of innovation! If people don’t call you nuts, then you are doing something wrong.”