This Week @ Portigal
February 6th, 2012
We are all back in the office this week (starting tomorrow).
- Steve returns today from an enlightening and exhausting experience at Interaction 12 in Dublin. I can’t wait to hear about the Student Design challenge results and every other amazing detail. In the meantime, I am happily consuming the pictures he took in Dublin.
- Julie and Tamara are back from an inspiring week of fieldwork in LA. We will be busy downloading, uploading, unpacking, repacking, refreshing, etc. as we prepare for round two of fieldwork in NYC next week.
- Steve is meeting with another studio this week to explore combining forces for a new client opportunity.
- Tamara continues to search for visual thinking tools and inspiration- focusing this week on reviewing a presentation from Interaction 12 by Jason Mesut and Sam ‘Pub’ Smith about sketching interfaces.
- Julie is rocking her project management super heroine powers on another project we have kicked off and will be working on this month.
- Tamara was lamenting the lack of actual dance moves by Madonna during yesterday’s Super Bowl half time show until I revisited her first music video for the song Everybody. Now I’m just thinking the more things change, the more they stay the same.
Here’s to the future. And the past.
Have a great week!
Out and About: Julie in New York
July 11th, 2011
My aimless wanderings between meetings and meals in Manhattan last week led to observing these collisions of order and chaos.
Cupcakes at Dean and Deluca (Greenwich Village) bear a resemblance to the tiered visuals and colors of the crowd (Times Square).
Impact emerges from the pattern of repetitive elements in street/sidewalk art (SoHo) and tagged signage (Chinatown).
Out and About: Steve in New York
July 8th, 2011
After wrapping up a few intense days of work with a client, we decided to stay in New York an extra day. Our meals were certainly beyond a typical office day (Balthazar for breakfast and Joe’s Shanghai for lunch); meanwhile we huddled at a Starbucks in SoHo to get some work done. The only available seats were in the window, so we propped the laptop on the countertop and did our thing. So there we are, two professional noticers in front of a window in a busy part of Manhattan. You can imagine the staccato work conversations we had, as we constantly interrupted ourselves with “Did you see that sign?”, “Did you see that person?” or “Did you see that truck?”
We did see a lot of lovely trucks. I wonder if NYC-area businesses have figured out the business benefit of the business end of the truck? As above, a delicious reinforcement of the
pig hippo branding specifically for the back of the truck. Earlier, a rear graphic that read “I [pretzel] N Y.” Before that, the Meat without Feet truck.
Trucks, part of a great day.
Does calling it a report card make it not a survey?
May 15th, 2007
Transit Chief Plans to Ask Riders to Grade Subway and Bus Lines
Riders on each line will be asked to grade different aspects of service, including the cleanliness of cars and stations, safety and the responsiveness of employees.
He said he would also ask riders to list the three things that they thought most need to be improved.
“I want to know what passengers want,” Mr. Roberts said yesterday during a wide-ranging interview that touched on topics as diverse as dirty subway cars and his affinity for the poetry of Robert Frost.
“I think too often people sit around in offices like this and say, ‘O.K., I know better than the customer what it is they want and so this is what we’re going to do.’ I want the customer to drive the priorities.”
…He envisions cards that would be handed out to riders as they exit stations, and which they could fill out and mail in at no cost.
The impulse is good, but broken. Roberts realizes that the truth about riders/customers is not in his office but is “out there.” In the subway. With the riders. The real people.
So what does he do? He sits in his office and creates a piece of paper that will be given to those riders. The paper will be sent back into the office where people in the office will look at the paper and make decisions about what to do.
Why not go out of the office and talk to the riders while they are riding? Take that impulse, Roberts, and follow it to the next level!
May 24th, 2006
I’ll be headed to NYC and environs next week for a couple of days. Not a lot of downtime, but I am hoping to check out the Apple store. Any other suggestions? It’s been six months or so since I’ve been there.
Snowfall stops – Central Park
December 10th, 2005
I was in New York earlier this week. On Friday morning I looked out the window and saw this
I am pretty sure it’s been several years since I had seen snow. After a while it stopped. There was quite an interesting view looking north at Central Park.
It worked out fine for me; despite some anxiety about just doing basic stuff like getting around when weather was happening, it stopped for good once I left the hotel, and turned into a sunny day. Some annoyance with slush, but it worked out. I was amused at myself having grown up with this stuff but being so completely unsure (or to some extent, unprepared) in dealing with it.
August 4th, 2005
This is not Photoshop – this is how the picture came out. Of course, it was an accident, but still…
Fourth Amendment Could Be Your Bag
July 28th, 2005
Regardless of your perspective on the NYC subway bag searches, one must admit that this is genius. Use tools that put the customization (if not the direct creation) of products into everyone’s hands and use the icon of the product itself to comment on the event. It’s more than a slogan-on-a-t-shirt/button/placard, it’s product as social action.