internet marketing posts

The power of pervasion March 25th, 2009

Last October I blogged about NBC’s use of “fusion marketing” with the show My Own Worst Enemy.

Are they at it again? A recent episode of the NBC show 30 Rock revolved around a mini-microwave, “The FunCooker”…

fun-cooker_microwave_b

…and then a week later in some webvertising I saw an ad for this…

iwave-cube

…the iWave cube, a tissue-box sized microwave.

I couldn’t help but wonder if there was another fusion marketing approach afoot.

Marketing is both ubiquitous and stealthy, and in this mashed-up and pervasive environment, any piece of communication in any medium could be a marketing effort. I find this simultaneously intriguing and disquieting.

Pervasive, cross-context marketing is producing some creative and thought-provoking experiences (the recent Skittles/Twitter (Skwitter?) campaign, for one). And it can be fun to spot marketing easter eggs–I felt a little thrill of potential discovery about the two microwaves.

At the same time, this lack of clarity about whether any particular piece of communication is company-sponsored or not adds another level of opacity to an already Filo-dough-like world of layered information. Will bionic critical thinking skills become the new common sense?

Related posts:
Interacting With Advertising
Collateral Damage
Crossover Hit

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Crossover Hit October 27th, 2008

One of the commercial breaks during the debut episode of Christian Slater’s new TV show, My Own Worst Enemy, started with a little recruiting pitch for the consulting agency that Slater’s character works for on the show, something along the lines of “we’re looking for a few good people.”

The spot listed a website for AJ Sun Consulting, the fictional character’s fictional employer. So of course I checked it out—I’m fascinated by this stuff.
ajsun.jpg
The site was more substantial than I expected, sporting among its pages a mission statement, a privacy statement, and a client-access-only login field. And not a sign of it being a marketing platform for anything other than AJ Sun Consulting, until I had gotten as far as the fifth question on the job application form on the Careers page. But there it was:

Are you interested in learning more about our company’s employee program with Chevy?
___ Yes
___ No

Which Chevy vehicle would you prefer as your company car?
___ Chevy Traverse
___ Chevy Camaro

Looking into the backstory, I found a May 2008 press release from NBC quoting Dino Bernacchi, General Motors’ Director of Marketing Alliances and Branded Entertainment:

“We call it Fusion Marketing – partnering with the creative community around ideas that build relationships with a passionate audience, but done through the lens of the entertainment property.”

And indeed, a quick check of Whois.net shows the site registered to General Electric, NBC’s parent company. (GE, furthering its forays into “fusion marketing,” also appears as Liz Lemon’s employer on the NBC show 30 Rock.)

For a while, there was a lot of buzz around companies and public figures trying to create a presence in Second Life and use that world to spur more action for themselves in this one. (The Second Life Video Gallery at New Business Horizons has some interesting artifacts around some of these efforts.)

So exactly what is it that’s happening, metaphysically, when I’m in “first life” interacting in a fake forum created by a real entity like GM to sell a real product through a fake premise?

I feel a little bit like the girl in the old A-Ha video–inhabiting a place that’s between real and virtual.

Related posts:
This Space Available
Collateral Damage
Field Research … In Second Life

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Collateral Damage August 23rd, 2008

I got this thing in the mail from a company called Veer. The cover slip said: “A giant hand. Angsty Cats. Rioting Models.”

veer-mailer.jpg

How could I not open it?

veer-billboard.jpg

It turned out to be a huge advertisement poster. It was so big that once I’d unfolded it, I had to lay it on a chair.

It looked like such a pain in the ass to fold it up again that I left it lying there and went and made coffee.

I was standing in the living room again a few minutes later deciding what to do with my Saturday morning, and I started absentmindedly reading some of the copy on the poster.

It was like I’d created a Veer billboard in my living room.

There was a picture of a sweatshirt I thought was kind of cool. Turns out it’s for sale at Veer’s website. (Veer’s primary business is selling stock photography, fonts, and other graphic design resources.) Then, a description of an animated short that sounded interesting, free to view on the site.

Next thing I know, I’m on my way to Veer’s website, looking for the sweatshirt and the film. Wow. They really got me, didn’t they!

In consideration of the web’s enormous power and ubiquitous presence as a commercial tool, I think this is a testimony to the continuing importance of things you can touch, that interpose themselves in our three-dimensional spaces.

But the story’s not over…

veer-site-down.jpg

Veer’s website is down.

At this point, I’ve been so adroitly manipulated from being a complete bystander to actively seeking out this company that I’m sure this shutdown itself is also part of the strategy: a way to get me to come back on Monday and talk to someone at Veer, hooked in just a little deeper by thinking I’ve serendipitously ended up with this 10% discount opportunity.

Now I’m caught up in this interesting meta-story–curious about Veer’s tactical moves, wondering if they are being as deeply strategic as I’m imagining?

This whole interaction is an object lesson in the complexity of moving a potential customer back and forth between realspace and webspace, and how many interesting ways there are to go about pursuing this objective.

We’ll see if I use the 10% discount to buy a sweatshirt.

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