Our latest interactions column (written by Steve Portigal and Julie Norvaisas) Never Eat Anything Raw: Fieldwork Lessons from the Pros has just been published.
Interviewing is based on asking questions. As children we all learned to ask questions (perhaps more than the adults around us were ready for!), but it takes work to become a skilled interviewer—the kind of interviewer with whom a natural exchange is almost inevitable and for whom asking questions is as effortless as Roger Federer’s forehand. Great interviewers are made, not born. We’ve had the ongoing opportunity to think even more about the experiences that have shaped us as interviewers. Of course, as researchers we are compelled to look outside ourselves, so we asked some people we admire to tell us about how they improve their interviewing skills. We have synthesized our findings into four key areas: practice, reflect,
critique, and exchange.
Previous articles also available:
- Persona Non Grata
- Everybody’s Talkin’ At Me
- The Journey Is The Reward
- Hold Your Horses
- Living In The Overlap
- Some Different Approaches to Making Stuff
- Poets, Priests, and Politicians
- Interacting with Advertising
- Ships in the Night (Part I): Design Without Research?
- Ships in the Night (Part II): Research Without Design?
- We Are Living in a Sci-Fi World
- On Authenticity
- The Hard Work Lies Ahead (If You Want It)
- What to Expect When You’re Not Expecting It
- Elevator Pitch
- Kilroy Was Here
- Content, the Once and Future King