| Beringer Stone Cellars was looking for customer insights to inform an upcoming redesign of their wine labels. We conducted an ethnographic study of "entry-level" wine drinkers to explore the role of wine in their lives and their responses to the different cues in existing wine packaging. We identified key themes, including the importance of wine as both a social and learning experience. These insights provided a design brief and an evaluative metric for ongoing packaging design decisions. |
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