Interviewing Users: How to Uncover Compelling Insights

Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. You’ll move from simply gathering data to uncovering powerful insights about people.

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Doorbells, Danger, and Dead Batteries: User Research War Stories

Coming in 2016, Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that researchers have out in the field.

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