- Reading Ahead: Project Launch
- Reading Ahead: Figuring out who to talk to
- Reading Ahead: The Interview Guide
- Reading Ahead: Props For The Field
- Reading Ahead: First day of fieldwork
- Reading Ahead: Fieldwork highlights – Tracy
- Reading Ahead: Fieldwork highlights – Erica
- Reading Ahead: Fieldwork highlights – Peter
- Reading Ahead: Fieldwork highlights – Chris
- Reading Ahead: Fieldwork highlights – Jeff
- Reading Ahead: Fieldwork highlights – Julie
- Reading Ahead: Topline Summary
- Reading Ahead: Participatory Design
- Reading Ahead: Photo Diaries
- Reading Ahead: Analysis and Synthesis
- Reading Ahead: Secondary Research (part 2)
- Reading Ahead: Looking for the story
- Reading Ahead: Managing recruiting
- Reading Ahead: Building models
- Reading Ahead: Research Findings
- Reading Ahead: Design Futures presentation
- Reading Ahead: Design Challenge Winners
- Reading Ahead: Focusing Your Story
During the fieldwork cycle, we write quick summaries of each interview session and send these immediately to our clients so they can start to circulate stories. At this point in the process we strive to stay descriptive; our goal is just to get stories about the people we’re meeting out to the extended team (us, our direct clients, and their stakeholders).
Jeff (not his real name) is in the midst of a big remodeling project at home so we met with him in his Silicon Valley office. He was the second Kindle user we saw in our fieldwork, and had a lot of positive things to say about reading on the device.
Jeff says that he’s not a “flipper” but does tend to be reading 3-4 books at a time, as well as newspapers and blogs. These various pieces of content require differing levels of attention and serve different moods, and Jeff likes that on the Kindle he can have all of this material at his fingertips, especially when he’s doing a lot of traveling.
Jeff uses his Kindle for not only for personal reading but for work as well, and sometimes publishes documents he needs to read to the Kindle. He and his team have also experimented with using the Kindle as a platform for delivering presentations.
Jeff says one of the things he feels Amazon has done really well is to develop the “device ecosystem.” Between his job, the remodel, and a household that includes 4 kids and several dogs, cats, and chickens, Jeff is extremely busy, and he likes the ease and efficiency of the book-buying experience the Kindle supports.
In the following clip, Jeff tells some quick stories about using his Kindle to buy reading materials:
Tags: amazon, Amazon.com, books, client services, consumer research, contextual research, design, design research, eBook, ethnographic research, ethonography, fieldwork, interview, Kindle, online shopping, project, reading, Reading Ahead, stories, user research, video