• Ben Allen on the failure of attention to detail
  A chocolate company designs the outside of their package but not the rubber-meets-the-road inside.
• Diego Rodriguez on the power of details
  Even the screw heads line up in a hotel light switch, suggesting just that extra bit of perfection and detail.
• User Research Friday review by Janna Kimel
  “There was something great and very tangible about this short and fairly small gathering. 150 people gathered for 5 hours to learn and network – then it was gone.”

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