My first interactions column, Persona Non Grata, has just been published. In the article, I consider some of the fatal problems with personas and how they can hurt while pretending to help.
Get a PDF of the article here.
As the interactions website only has a teaser, we’d like to offer a copy of the article. Send an email to steve AT portigal DOT com and tell us your name, organization, and title. We’ll send you a PDF.
See what else we’ve written about personas.
- Everybody’s Talkin’ At Me
- The Journey Is The Reward
- Hold Your Horses
- Living In The Overlap
- Some Different Approaches to Making Stuff
- Poets, Priests, and Politicians
- Interacting With Advertising
- Ships in the Night (Part I): Design Without Research?
- Ships in the Night (Part II): Research Without Design?
- We Are Living in a Sci-Fi World
- On Authenticity
- The Hard Work Lies Ahead (If You Want It)
- What to Expect When You’re Not Expecting It
- Elevator Pitch
- Kilroy Was Here
- Never Eat Anything Raw
- Content, the Once and Future King