Archive for September, 2006

What is normal?
By Steve Portigal at 8:36 pm, Saturday September 30 2006

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Normal is defined by context.

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Bruce Sterling at CCA
By Steve Portigal at 7:22 pm, Saturday September 30 2006


Bruce Sterling gave a talk at CCA last Tuesday. Part of the talk came from Shaping Things (although he didn’t mention SPIMES directly), but much of it was fresh, presumably influenced by his visit that same afternoon to the scenario planners and futurists at the Global Business Network.

I’ve since finished reading Shaping Things and hope to write up something about it before too long, but meanwhile my notes from the talk are posted at Core77.

The day of the talk I was at MarCamp and had to rush to get to CCA in time to hopefully eat and get a seat (after getting lost on Stanford campus and ending up in the back of a crowded and hot room for the Antonelli talk the day before, I was trying to plan). I walked into the school’s cafe thinking I’d grab something and wolf it down and then go to the auditorium. And there’s Bruce Sterling sitting quietly at a table working on his laptop. He looks up and sees me and as I walk over to re-introduce myself (we met once at an IDSA West event where I had recommended him as the keynote) he seems to know who I am and invites me to sit down. And then another man joins us, and Sterling introduces me to Rudy Rucker, telling him how great my blog is. Rucker gets out a pen and paper to write the details down, Sterling tells him to Google me, and I just hand him a business card.

I then start saying really stupid things to Rudy Rucker; remembering that I read one of his books many years ago but I can’t remember what it is (since figuring out that it was probably Wetware). I don’t know why I did that; it’s not like anyone ever wants to hear that sort of thing even when it’s expressed non-moronically. It’s funny now, I guess. They showed me pictures from some crazy vault in the basement of the building that the Global Business Network is in, discussed Web 2.0, asked me to save seats and so on. I see someone else had a slightly similar experience.

Eventually I went in to get seats (though being early meant I had plenty of choice) and looked up Rudy Rucker online, only to realize that I had purchased a few of his books recently! I gave up on one; and am currently about 10% through another, on my bedside table at home. Moron-forehead slap number 2. When Rucker showed up he asked if I could drive him to the train station afterwards, and mentioned he was going to write a story about giant ants with Bruce Sterling (who was sitting and writing away on his laptop, wordsmithing, I presume, the talk he was about to give). Sitting behind us was Brenda Laurel, newly at CCA, but of course I didn’t realize that until afterwards. What a big evening of famous people that I can act like a clueless goofball in front of…it’s all blog fodder, I guess.

Sterling’s talk was entertaining and provocative. His ability to craft phrases for a verbal presentation is unique, and he manages this semi-sarcastic riffing drawl that brings his written prose back into the realm of the spoken. This lets him rant about some techno-groovy possibility and use geeky phrases about “bluetooth-enabled devices crawling through our skin” (not an actual phrase he used) that don’t thunder demandingly but almost mock the idea while still wildly considering the possibility real and even necessary. It’s engaging as hell, sneaking ideas past your defenses with a dry cloaking device.

And maybe that’s why he’s been a Visionary-in-Residence at Art Center – it’s not that his ideas are entirely clear or convincing or that his logic follows simply and persuasively, but he takes on you and a ride and you may notice that you are off the road sometimes, but you’re still along for the ride. [I hope someone is counting the fallen metaphors here].

Rucker ended up sticking around and not riding in the new RX8, and I finally got to eat my dinner sandwhich when I got home later that evening!

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Participation and Authenticity: The New Prosumer and User-Generated Content
By Steve Portigal at 4:28 pm, Thursday September 28 2006

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A slideshow of photos from the day, running on a TV monitor at the end of the day

Check out a PDF of my talking points from my session at MarCamp/

It was a fun day, met some new people, met some others I’d heard of but never actually met, saw some familiar friendly faces as well. Some good discussions, some not as good. I was frankly really pleased with the session I ran; I talked for a bit and then turned it over to the group to discuss and we had great people who were smart, experienced, opinionated and articulate. I couldn’t have been more pleased. Indeed, some of the themes were echoed throughout the other sessions I was in.

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Antonelli at Stanford
By Steve Portigal at 2:55 pm, Thursday September 28 2006

My thoughts on the Paola Antonelli talk at Stanford are posted on Core77.

Not included in that writeup is my rant about how ridiculous un-navigable Stanford campus is. I’ve been there dozens of times over the years but we still got lost trying to find the building we wanted (and their fancy Internet map website isn’t at all usable, giving you a tiny little window), relying on directions posted on the Stanford site (that proved to be inaccurate). There’s no signage or other wayfinding. Buildings are joined together in a way that makes it hard to see where the “next” building is; an entrance may or may not exist, with small letting on that door (which is 40 feet and up stairs from the pathway) indicating the name of the building and the building number.

We got lost even retracing our steps back to the car afterwards. The campus is poorly lit and every building looks the same; there’s no visual cues to figure out where you came from.

Like so many other things, it’s designed for the people that are already there. It’s not designed for newcomers or even regular occasional visitors such as myself.

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I’m worth a million in prizes
By Steve Portigal at 9:39 am, Thursday September 28 2006

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I’m officiating (? for lack of a better term) at The Bay Area’s Best

Please come out to celebrate the impact the Bay Area industrial design community had in the 2006 IDSA & Business Week Industrial Design Excellence Awards (IDEA). Out of 1,494 entries submitted from 29 countries, Bay Area firms, corporations and individuals won 16 of the 108 awards given. That is 15% of all of the awards given out internationally.

7:00 – 8:00
Tunes/ DJs Ric-Tic Soul 66 and Super Mod 67, spinning genuine 1960’s and early 70’s Soul, Motown, R&B, and Funk.
Moves/ Authentic 60’s style Go-Go dancers
Drinks/ Cocktails
Eats/ Tapas

8:00 – 9:00
Door prizes and award presentation by Steve Portigal

9:00 – 11:00
Music dance drink

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Design Research class – student blogs and flickr accounts
By Steve Portigal at 6:46 pm, Tuesday September 26 2006

Like before, we’ve asked students in our Design Research class to regularly blog or post pictures to flickr as a way to exercise their noticing skills, as well as having a chance to tell stories to each other. You can check out their efforts here
here
here
here
here
here
here
here and
here

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Granny’s Inbox
By Steve Portigal at 4:51 pm, Monday September 25 2006

Via PopSci, comes Granny’s Inbox

This connected printer uses a phone line to periodically dial into an e-mail account that only certain people can send to. Then it automatically prints new messages, even ones with photos. HP Printing Mailbox with Presto presto.com; $150

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I was intrigued/amused because of this: a concept from work we did at GVO back in early 2001 (not for HP).
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I don’t mean to imply that “we thought of it first” because no doubt we weren’t the first ones to come up with the idea; no doubt our client had probably thought of it as well. It’s amazing to see the same ideas come up over and over again (the fridge with the LCD screen is one of my favorite examples). It doesn’t mean they are good ideas or bad ideas. Sometimes they are just obvious ideas. It depends on who the company is and what the time period is. Push-printing seems pretty ridiculous in 2006, with “Grandma” (an aside rant – that’s an incredibly annoying but prevasive stereotypical user that everyone who has no clue always wants to design for) no doubt being fully capable of sharing her own photos via flickr or email, and not really needing this.

But once again you can see that ideas are relatively easy. Connecting your ideas to something relevant from culture, company, brand, customers – that continues to be the real challenge I see.

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Mono-doh!
By Steve Portigal at 3:37 pm, Monday September 25 2006

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The Seattle Monorail is no longer the dream it once represented

Repairing the monorail is not always easy. Some parts are unique. After the collision last fall, the scene shop of the Seattle Opera was hired to build new monorail doors.

Wow – I guess that’s the get ‘er done attitude I wrote about before, but also the challenges of non-standard designs that seem common in transit infrastructure that I also wrote about earlier.

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The little touches that mean so much
By Steve Portigal at 11:03 am, Monday September 25 2006

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We did an unplanned meal shopping thing at Safeway the other day – went in for that night’s meal, thinking “let’s get some fish, and maybe some vegetables.” We check out the fish and choose Dover Sole, relatively bland. We think about some spices and I go off to the spice aisle for something from Zatarains or whoever has that silhouetted dancing chef (anyone?), but then we see this pretty cool display right in front of our noses (there’s so much crap on display in these stores that I guess we tend to look past it when possible) – a variety of spices and marinades.

The fish-prepping man was incredibly nice, very genial, and asked lots of questions as he prepared our food (“how spicy do you like it?”, etc.). We could get the spices on the fish, or on the side. He pointed out another flavor they had but didn’t have room for in the display. We went from ingredients to meal with an enjoyable and custom bit of service (yeah, you can buy flavored/spiced fish and chicken, already done, but this was done at that moment, just for us).

Of course, there were no ingredients on these containers and if you’ve ever read the packages on marinades and flavoring spices you’ve probably noticed the ridiculous amount of salt they contain. We usually comparison shop at length until we find something that is not going to drown us in NaCl. Well, as you can imagine, the fish was spicy and really really really really salty. Each bit was like someone held your tongue with a pair of tongs and held a container of free-running salt above your head for a full minute.

Interestingly, I don’t blame Safeway for that. I take responsibility – caveat emptor – for purchasing a likely-to-be-salty product without finding out more. I compliment Safeway for providing a value-added experience (with the quality of the service – the human – really making it work). I guess we won’t do that next time, and will take the prep burden back on ourselves.

also: I thought the design of the marinade dispensers was kinda cool, allowing you to measure and presumably prevent overpouring.

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Do you recall?
By Steve Portigal at 6:49 pm, Sunday September 24 2006

Some recent product recalls

Wild Planet Toys Inc. of San Francisco is recalling 273,000 Jet Streamers Water Blasters pool toys. When partially filled with water, the pool toy can stand upright on the pool floor with the rigid narrow end pointed upward, posing an impalement risk.

– LeapFrog Enterprises Inc. of Emeryville is recalling 186,000 Playground Activity Centers. A child’s arm can become caught in the activity center’s plastic tube.

– Olympus Imaging America Inc. of Center Valley, Pa., is recalling 1.2 million Olympus 35mm film cameras. A defect with the flash circuit in the cameras can cause it to smoke and overheat when the camera is turned on, posing a burn hazard.

– Syratech Corp. of East Boston, Mass., is recalling 10,000 frog, fish and duck lawn sprinklers. The plastic body of the lawn sprinkler can crack when placed under intense water pressure, and pieces of it can break off and be projected 5 to 10 feet in the air.

– Pier 1 Imports (U.S.) Inc. of Fort Worth, Texas, is recalling 4,300 Ming television stands. If a person leans on the stand’s drawer when open, the unit can tilt forward and cause a television on top to slide off, posing a risk of injury or death.

– Ballard Designs Inc. of Atlanta is recalling 775 candles and candle sets. The packaging or holder can ignite, posing a fire hazard.

– Agio International Co. Ltd. of Hong Kong is recalling 33,800 Garden Treasures steel dome fireplaces. Touch-up paint used on the fireplace’s exterior can ignite during use, posing a fire hazard.

– True Religion of Los Angeles is recalling 150 hooded fleece jackets. A drawstring is threaded through the hood, posing a strangulation hazard to children.

– Onward Manufacturing of Waterloo, Ontario, Mi-T-M Corp. of Peosta, Iowa, and Deere & Co. of Moline, Ill. are recalling 3,100 John Deere gas barbecue grills. Operating the grill in windy conditions can blow the flame under the control panel, causing the grill to overheat or cause flashbacks. Flames could damage the hose that supplies gas to the burner, causing an uncontrolled flame. Also, the grill’s control knobs could overheat, resulting in burns to hands.

– Deere & Co. of Moline, Ill., is recalling 16,000 John Deere X300 Select Series lawn tractors. A problem in the manufacturing process could cause damage to the circuit in the interlock module. If the module fails, the mower blades will be able to run with no operator on the tractor seat.

– Kindermusik International Inc. of Greensboro, N.C., is recalling 10,000 cage bells. If the bell inside the instrument is damaged during manufacturing, the bell can be pulled out of the instrument, posing a choking hazard.

– Triangle Tube/Phase III of Blackwood, N.J., is recalling 3,000 water heaters. The burner plate and flue hood seal on the water heaters can fail due to an improper seal, causing a leak of flue gases and deadly carbon monoxide.

– Gotham Architectural Lighting, a division of Acuity Lighting Group Inc. of Conyers, Ga., is recalling 4,700 lighting fixtures. The reflector/trim pieces may not be properly attached to each other. The lower portion of the reflector/trim assembly could detach and fall from the ceiling, striking people below.

Of course, being injured by a product you’ve purchased is not funny, but something about the tone of the descriptions is funny (if you find police blotter sections of local papers funny, then you’ll know what I mean here) in a Simpsonsesque fashion (or the famous German Forklift Safety Video).

And in blogosphere synchronicity, Niti’s last story in this post is a slightly more sober take on a product recall.

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Getting it done. This is news?
By Steve Portigal at 6:37 pm, Sunday September 24 2006

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The SF Chron devotes a fair amount of the front section and most of their Sunday Style section to stories and photo spreads about a new mall opening in San Francisco. Granted, it’s not the front page or anything, and we don’t expect hard news, but does it have to be such blatant content of commercial interest? It’s one thing when the local community papers write about small businesses, some quid pro quo for advertising dollars before, during, or after, but a big-city newspaper? Yuck.

Meanwhile, I only knew get ‘er done as the catch-phrase of Larry the Cable Guy, but I am noticing it now in stories about construction, like the above photo from the building of this new mall, or the re-opening of our local Devil’s Slide road. I guess it’s another example of cultural reverse engineering; presumably the working-class salt-of-the-earth lingo of construction works was where Larry picked up that particular phrase.

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Events Next Week in SF
By Steve Portigal at 6:34 pm, Friday September 22 2006

On Monday is Paola Antonelli at Stanford.

Tuesday, after MarCamp wraps up, is Bruce Sterling at CCA.

Let me know if you’ll be at any of these?

Throw in Pho in Daly City on Monday, dinner at Le Charm on Wednesday, a presentation to the San Francisco branch of the Taiwan Design Center, and our class at CCA…next week promises to be busy in a few different directions.

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Attention to detail?
By Steve Portigal at 2:18 pm, Thursday September 21 2006

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A videotape from Fuji. The front and spine labels that come in the package should fit the indented area perfectly; at least that’s my expectation based on decades of buying magnetic media. But these ones don’t. I figure that they switched suppliers of either labels at some point and decided to stick with the remaining supply of the other.

99% of the time it wouldn’t matter, but I was actually delivering these tapes to a client, and that little extra edge of unprofessionalism was kind of a bummer.

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