Archive for May, 2005
Intelligent Design
Tuesday May 31st 2005, 10:18 pm by Steve Portigal
Fast Company gives props to our blog at Core77, although they describe us as “A random group of industrial designers and design fans” (random? us?) but refer to the content as “The quick-hit, often photo-laden entries offer a comprehensive view of what’s hot and hip.” which frankly disappoints me because I think if you spend more than 30 seconds on the site, you’ll see it’s about something a little deeper.
Though I did find a lot of the content of the special issue on design to be rather glib, at least in tone, if not in fact (as this example is).
Tags: blogging, blogs, core77, design, Fast Company
Check-out, opt-out, crap-out
Tuesday May 31st 2005, 1:29 pm by Steve Portigal

You’ll probably need to click on this picture to make it large enough to read it. It’s a detail of the invoice from my recent stay at a Hilton. As usual, they encourage the rapid check-out where you leave the keys in the room, take this document with you, and don’t even bother to stop at the front desk.
In this case, however, they’ve added a “violator” – a gold sticker with a bunch of extra info. Looks like they are planning to send out mail surveys, and it’s opt-out, not opt-in. To opt-out, I’d have to stop by the front desk on my way out, exactly what the Zip-Out Check-Out (R) is designed to avoid.
I did not bother, and I guess maybe I’ll actually complete the survey since that will be my chance to tell them i) how crappy the room was (the desk lamp was broken – I mean badly broken, with the bulb-assembly bent over at 90 degrees, the power plug didn’t work)
ii) how crappy the food was (my chicken wrap was made with chicken that was grilled, then frozen, then thawed to assemble the sandwhich – partially thawed – nothing like chicken icicles in your dinner
iii) how crappy the service was (what kind of business hotel – and this place was in an office park, business accomodation is the only reason is exists – doesn’t offer a breakfast-room-service-hang-tag deal where you can order your breakfast before you go to bed and it’ll arrive at the time you specify)
As far as i) I guess I get some lame points myself for not telling them about it, so the next visitor will have the same discovery. When you arrive at 9:15 pm and you have to eat and get work done, it’s not like you want to be dealing with workers in your work or the frustration of the whole repair/request process. Clearly they don’t check out stuff that is broken that badly and they (ineffectively) rely on the guests to take care of the notification.
Tags: hilton, hotel, opt out, room service, service, survey, travel
Designin’ for travellin’
Tuesday May 31st 2005, 12:34 pm by Steve Portigal
Two articles in today’s NYT deal with attempts to rethink minor but impactful elements of the travelling experience – the hotel check-in kiosk and the middle seat on a commuter train. Seems that they can’t build/install/maintain a working kiosk (more a comment on industry culture than technology) and that we may see more trains without the (socially) uncomfortable middle seat.
Tags: check in, commuting, design, hospitality, hotel, kiosk, seating, trains
No Privacy in Your Cubicle? Try an Electronic Silencer
Monday May 30th 2005, 8:56 am by Steve Portigal
This article will no doubt be heavily blogged because it describes some innovative electronic acoustic privacy technology, but I thought the latter half of the piece, dealing with the relationship between innovative consultant and innovative manufacturer was extremely provocative.
Herman Miller has a long history of exploring the leading edges of office furniture and computer technology. The company worked with the computer scientist Douglas C. Engelbart during the 1960’s to design furniture and office systems that would help workers collaborate more effectively.
In fact, a walk through Applied Minds’ warehouses reveals many projects that seem to adopt the Engelbart approach of looking for ways to harness machines to augment human intelligence. With Northrop Grumman, the design firm is experimenting with teleconferencing, looking for ways to build systems that are useful for colleagues who work far apart from one another.
Mr. Ferren is particularly interested in finding novel solutions to design problems. All the bookshelves in the company’s offices, for example, are tilted 15 degrees to one side as a way to keep books neatly stacked.
In forming an alliance with Herman Miller, Mr. Hillis proposed a yearlong experiment period, which would allow the two companies to work together on broad ideas. After that, they could either commit to a product development project or go separate ways.
Tags: applied minds, babble, consulting, design, herman miller, innovation, technology
Bad Business for Magazines About Business
Monday May 30th 2005, 8:48 am by Steve Portigal
Fast Company, always more of an idea than an actual magazine, is probably gone for good warns this column about the shifting, and indeed fading, fortunes of business magazines. Interesting timing, given the increasing focus on design in these magazines (links ripped from LukeW)
Tags: business, design, Fast Company, magazines, writing
Information From Answers.com
Sunday May 29th 2005, 5:23 pm by Steve Portigal
The colloquial definition is absolutely Not Safe For Work (NSFW), but “Indeed, bukkake is more commonly used in Japan to describe a type of dish where the toppings are poured on top of noodles, as in bukkake-udon and bukkake-soba.”
I certainly was surprised to go to a noodle house in Mountain View recently (on Castro St. – some relatively new place) and see that on the menu, having only heard the term used in the pr0n sense. Imagine trying to explain your reaction to a dining companion who wasn’t familiar with the term!
Tags: colloquial, cultural, dirty words, food, Japan, Japanese, translation
The Evolution of the American Front Porch
Sunday May 29th 2005, 4:10 pm by Steve Portigal
The Evolution of the American Front Porch
In recent times, new emphasis has been given to the cultural history and significance of the American front porch. In an effort to complement and to elaborate this emphasis, this project will attempt to define and distinguish the American front porch as an American cultural object. By exploring its evolution, from its origins to its decline, this project will not merely tell the story of the porch, but will also tell a limited story of America itself. While to many the front porch is unfamiliar, to the rest it must bring to mind a memory, experience, or actual place. This project may help to connect these cultural memories of the front porch to an understanding of the important role it has played in the national experience.
via MeFi
Tags: Americana, artifact, cultural object, deisgn, history
7-hour photo?
Friday May 27th 2005, 10:51 am by Steve Portigal

Haven’t we had 1-hour photo service for a very very long time? How is this a useful name? Or a useful offering? Now, slower than ever!
Tags: 1 hour, 7 hour, branding, naming, New York, NYC, service, signs
Auditory Experiences
Friday May 27th 2005, 9:54 am by Steve Portigal
Two experiences of note with audio
i) Continental Airlines shows ads on their flights, before they begin the in-flight programming. In other words, through the regular audio system, not the headphone systems. The ads are very very loud. Painfully loud. You’re strapped into your seat and you can’t get away. The screens drop down, the audio starts. You have nowhere else to look and even with my fingers in my ears I could hear every damn noise in the Verizon and Are We There Yet? ads. Blecchgh.

ii) Walking through Midtown Manhattan this morning, I saw the all-too-familiar emergency-vehicle-gridlock scenario. An ambulance or fire truck is rushing somewhere, sirens wailing, but there’s nowhere for them to go – the lanes in front of them are blocked, so they sound the air horn, over and over again, to very little avail. Only this time it was slightly different – the ambulance in question had a modified type of siren, akin to the “wheep-WHEEP” they sometimes use as a honk, but it was almost verbal in its wide range of fluctuations. There was a large “vocabulary” if you will, and it seemed to convey more urgency, rather than rote pressure. I’m sure there is a human-factors alarm attendance specialist who designed this stuff (or at least who has written about it somewhere), but I’d never heard of it or heard it. I’m sure that eventually people will become used to it and tune it out, but since it was new to me, it caught my attention.
Tags: advertising, airlines, alarm, ambulance, audio, continental, emergency, flight, flying, human factors
Gorgeous wire art
Friday May 27th 2005, 8:08 am by Steve Portigal





A variety of 3D portraits, made from bent wire, in a restaurant window (Sushi Ann) in NYC. They are about the size of a sheet of paper. Nice stuff.
Tags: advertising, art, bent, sushiann, window, wire
Seen in Newark
Friday May 27th 2005, 6:57 am by Steve Portigal
Here’s a picture I snapped in the Newark airport earlier this week. Perhaps this woman likes looking like a cyborg; I find it strange, but that’s maybe just me being judgemental.

Tags: bluetooth, headset, newark, observation
PR rox, dude!
Wednesday May 25th 2005, 7:21 pm by Steve Portigal
Today I received this email
From: “Nichole Asher” nichole.xxx at xxx.com
To: steve at portigal dot com
Subject: Hefty Serve ‘n Store blog media outreach!
Hi Steve,
Let me start off by saying that I work for an agency that works for Pactiv, the maker of the new Hefty Serve ‘n Store interlocking plates & bowls. We are doing online outreach for the product through influential folks like yourself and would like to know if you’d be interested in participating in the product launch.
The company I work for is one of the world’s largest PR firms, called MS&L; we’re a subsidiary in Ann Arbor, MI called Hass MS&L. My full contact information is at the bottom of this e-mail.
I understand if you are skeptical, so I’m offering to send you links to web sites of other product launches that we’ve done and the responses showing this is legit. In fact, if you search Google using my company name (Hass MS&L) and the name of one of my co-workers (David.Binkowski@hassmsl.com) you’ll find reviews of similar product
launches where these names are referenced.
So let me cut to the chase: Noise Between Stations is *the* place to hear about new products and such, and I think your readers would find the technology behind the interlocking plates interesting. I’m wondering if I can send you information and a sample so you can try the Hefty Serve ‘n Store products. They’re not on the market yet, but I have an order coming in pre-launch.
The plates and bowls are absolutely free, and in return the only thing my client has asked is that you post a review of the product on your blog.
Please let me know if this is something you’re interested in and I will add your name to the fulfillment list today.
Thanks,
Nichole
[contact info deleted]
Now what was that? “Noise Between Stations is *the* place to hear about new products and such” – but this isn’t Noise Between Stations, it’s my blog, All This ChittahChattah. Pretty hilarious – she could have written “…is a great source of good information” or anything more general, but she had to say that it was “*the* place” – of course, then she was caught sending obvious form letters to different people, and oops, forgetting to change the contact info. We’ve all sent out dozens of resumes or whatever and we always hope that we make sure to change the info in our form letter, right? It would be a pleasure to work with you at MICROSOFT CORPORATION in REDMOND, WA. Etc.
But this person has it as their job, and they are trying to win over cynical bloggers (hey, by assuming that we’re already cynical, right?) so you’d think they’d be able to do a little better than that?
I called her on it and got this
apologize for that, I was reading the wrong blog name due to having multiple windows, so this was actually meant for you @ All This Chittah-Chattah if you are interested.
Anyway, I’m not proud. I’ll take the damn Hefty-whatsit and I’ll write about it. But I thought the poor PR effort was also blogworthy.
Tags: blogging, Hass MS&L, Hefty, Noise Between Stations, pactiv, PR
Searching
Wednesday May 25th 2005, 8:22 am by Steve Portigal
Here are some of the recent search phrases that led people to this blog:
free daily short SMS collection
brian rossiter
Keith Richards T-shirts
cell phone glue clip
steve portigal
torrentspycom
rejection hotlines in texas
oan nationwide conn
cellphones under 20.00 dollars
EMAIL ABOUT HUSBAND TYPING PENIS FOR PASS WORD
ipod rhinestones
Stereotypes Canadians
Message T-shirts, rhinestones
www.ebpp.wellsfargo.com/mortgagepay
truth behind the gates of Auschwitz
rhinestones on phones
where to send latino short stories to be published
vw beetle toddler bed
check invisible status skype
chattah
nasalguard blog
comcast autopay
Tags: keywords, popularity, searching
W Hotel
Tuesday May 24th 2005, 11:37 am by Steve Portigal

I’m off to New Jersey/New York this week. I’ll be doing some meetings in NJ to kick off an exciting new project, and then hanging for a couple of days in NYC (staying at the W Hotel) to see some friends. It’s been nearly a year since I’ve been out there; looking forward to it!
Tags: friends, Manhattan, New Jersey, New York, New York City, NJ, NYC, travel, W hotel