We help organizations discover and act on new insights about their customers and themselves.

Organizations hire us to inform the design of new products and services, to focus the evolution of their current offerings, and to recharge their innovation capacity.

Our clients are leading companies such as Belkin, Plantronics, Intuit, Logitech, GE, Hewlett-Packard, Nestlé, and Sony. We work globally on business-to-business, business-to-consumer and internal initiatives.

Discover and act. It sounds simple, but that doesn’t mean it’s easy. We can help.

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News

Steve will be leading Well, We’ve Done All This Research, Now What? at CHI2010 in Atlanta on April 13.

Steve will be presenting Reading Ahead: Considering The Book’s Future in the iPod Era at the the Savannah College of Art and Design on February 8.

Steve will be leading Well, we did all this research… now what? at Interaction10 in Savannah, GA, on February 4. Sign up before it sells out!

Julie Norvaisas joins Portigal Consulting

Steve will be presenting a UIE Virtual Seminar about Deep Dive Interviewing Secrets on January 28, 2010

Steve will be presenting Culture: You’re Soaking In It as an Invited Speaker at the Usability Professionals’ Association International Conference in Munich, May 27, 2010