We help companies discover and act on new insights about their customers
and themselves.

Organizations hire us to inform the design of new products and services, to focus the evolution of their current offerings, and to enhance their ability to innovate.

While we work across a range of industries, many of our clients specialize in one of three areas:

Technology
Belkin  •   Hewlett-Packard  •   Plantronics  •   Sony

Financial Services
Credit.com •   Intuit  •   UBS  •   Wells Fargo

Consumer Goods
Beringer  •   Fisher-Price  •   Nestlé  •  SC Johnson

We work globally on consumer, enterprise and internal initiatives.


Discover and act. It sounds simple, but that doesn’t mean it’s easy.
We can help.

 

 

Next > Learn about our services

News

Tamara will be leading Insight-inspired Innovation: How to use research as creative fuel at the Creative Problem Solving Institute, June 21 in Atlanta.

Tamara will be facilitating a team at the Phoenix Design Summit (part of AIGA’s Design For Good), May 17-19.

Steve will be leading Immersive Field Techniques, a full-day workshop, at UX Australia in Brisbane on August 29.

Steve will be presenting Championing Contextual Research in Your Organization at WebVisions Barcelona in July.

Steve will be co-leading (with Kelly Goto) a full-day workshop entitled Synthesis to Ideation: Making Research Real at WebVisions Barcelona in July.

Steve will be teaching Well, We’ve Done All This Research, Now What? and presenting Discover and act on insights about people at UXLx in Lisbon, May 16 – 18.

Steve presented Championing Contextual Research in Your Organization in a UIE Virtual Seminar.