We help companies discover and act on new insights about their customers
and themselves.

Organizations hire us to inform the design of new products and services, to focus the evolution of their current offerings, and to enhance their ability to innovate.

While we work across a range of industries, many of our clients specialize in one of three areas:

Technology
Belkin  •   Hewlett-Packard  •   Plantronics  •   Sony

Financial Services
Credit.com •   Intuit  •   UBS  •   Wells Fargo

Consumer Goods
Beringer  •   Fisher-Price  •   Nestlé  •  SC Johnson

We work globally on consumer, enterprise and internal initiatives.


Discover and act. It sounds simple, but that doesn’t mean it’s easy.
We can help.

 

 

Next > Learn about our services

News

Tamara taught Big Ideas. Focused Action. Problem Solved. at the Oklahoma Creativity Forum in Norman, OK (slides here, video here)

Steve taught Immersive Field Research Techniques at User Interface 16 in Boston.

Portigal Consulting welcomes Tamara Christensen!

Steve presented “We’ve done all this research, now what?” at the UC Berkeley New Product Development class.

Steve taught Interviewing Users: Spinning Data into Gold, a full-day workshop, in Seattle (slides).

Steve was interviewed about interviewing users by Gerry Gaffney for the User Experience podcast (transcript here, audio here) and by Jared Spool for the UIE Spoolcast (transcript here, audio here).