We help companies discover and act on new insights about their customers and themselves.
Organizations hire us to inform the design of new products and services, to focus the evolution of their current offerings, and to enhance their ability to innovate.
While we work across a range of industries, many of our clients specialize in one of three areas:Technology
Belkin • Hewlett-Packard • Plantronics • Sony
Credit.com • Intuit • UBS • Wells Fargo
Beringer • Fisher-Price • Nestlé • SC Johnson
We work globally on consumer, enterprise and internal initiatives.
Discover and act. It sounds simple, but that doesn't mean it's easy.
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Steve will be part of Rosenfeld Media’s online event 32 Awesomely Practical UX Tips on April 24.
Steve will be teaching a workshop on Interviewing Users to the incoming fellows at Code for America on January 16.
Steve will be visiting SVA on December 6, speaking about The Power of Bad Ideas at the Products of Design program and guesting at the Interaction Design program in their Research Methods class.
Steve will be speaking about Interviewing Users at IxDA NYC on December 6.
Steve presented Interviewing Users: Uncovering Compelling Insights at the MIMA Summit in Minneapolis.
Steve taught a full-day workshop on user research at Wolters Kluwer in Tampa.