We help organizations discover and act on new insights about their customers and themselves.

Organizations hire us to inform the design of new products and services, to focus the evolution of their current offerings, and to recharge their innovation capacity.

Our clients are leading companies such as Belkin, Plantronics, Intuit, Logitech, GE, Hewlett-Packard, Nestlé, and Sony. We work globally on business-to-business, business-to-consumer and internal initiatives.

Discover and act. It sounds simple, but that doesn’t mean it’s easy. We can help.

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News

Steve will be presenting Using Improv to be a Better Designer and Design Researcher at IDSA’s Project Infusion in Miami, September 23-26.

Steve will be leading a half-day workshop on Moving from Data to Insights to Opportunities at EPIC 2009 in Chicago on September 1.

Steve gave a presentation on Understanding Cultural Context to Human Factors International (Asia).

Steve recently presented “Well, we did all this research…now what?” at BayCHI in Palo Alto.

Steve recently gave a presentation on Understanding Cultural Context at the Amsterdam UX Cocktail Hour.

Steve recently lectured on Authenticity at the University of Oregon’s Contemporary Design seminar.